Customer Responsibility in the Utility Rate Selection Process

Ohio Edison Company
Where two or more alternative rate schedules are applicable to the same class of service …customers shall select the rate schedule on which the application or contract shall be based.

Public Service Commissions Say…

You may think state public service commissions establish utility rates and compel utilities to see that each customer receives the lowest rate..
The code does not include a provision for refunds on any excess monies paid by a customer, if that customer has been placed on a rate schedule other than the most economical one.

Letter from Public Utility Commission of Texas

Sometimes we have a situation whereby commercial and industrial customers decrease their load demand but not notify the utility for a period of time while still paying the old rate. When they finally do notify the utility and find they now qualify for a lower-cost rate..

Letter from State of Connecticut

Sometimes we have a situation whereby commercial and industrial customers decrease their load demand but not notify the utility for a period of time while still paying the old rate. When they finally do notify the utility and find they now qualify for a lower-cost rate..