SM Engineering’s Utility Rate Analysis Process

• SM Engineering receives a recent month’s copy of electric, gas, and water bills for a complimentary review.
• SM Engineering’s engineers review the bills for classification or rate errors; and check all State laws to determine if a deeper dive is needed.
• With the signed Agreement and facility survey, SME contacts your utility companies and requests the necessary billing history.
• Once we have received the billing history, an auditor is assigned to your company and will review the information from the facility survey you completed. They will then request either a site visit or phone survey with someone at the company who is knowledgeable of the facility’s operations.
• The site audit is performed. SME has vast data and knowledge of laws of different states and engineering know-how and performs studies to maximize the exemptions and refunds as per the statute of limitation.
• The audit will be sent to you via DocuSign (approx 4-5 weeks) for your approval and signature.
• When we receive your signed documents we will then submit the audit to your utility company or the State Department or both. If the Utility Companies / State have any questions they will contact SM Engineering directly to resolve these. The State auditors find our work very detailed and recommend us to other clients. SM Engineering provides a 100% guarantee and warranty of our work for the term of the agreement.
• Once the audit is approved, by the Utility Company or the State, a credit or check issued. This can take anywhere from several weeks to several months.
• SME will issue an invoice after the credit or check issued and will monitor your bills for the length of the Agreement. During this time, SME will send reports documenting utility costs and usage for your facility’s energy use.
• SME provides you with login credentials to our Client Portal and all information is available to you on our proprietary web based software system.

SME offers a win-win program.